P r i v a c y
Privacy Policy Page - your #1 best confidentiality rule
At True Media Design Agency, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://true-media-design.eu. Your #1 best confidentiality rule!
By using our website, you agree to the terms of this Privacy Policy. You can check our services: Graphic Design, WEB Design, SEO, Marketing & Advertising. You can check other legal terms like: Terms & Conditions, Cookie Policy.
Your Privacy Matters – Because Trust Should Never Be Compromised
Privacy Policy for True Media Design Agency
At True Media Design Agency (“we,” “us,” or “our”), your privacy is fundamental to our relationship. As a full-service creative agency specializing in branding, web design, digital marketing, and multimedia production, we handle sensitive client information daily.
This comprehensive Privacy Policy explains how we collect, use, protect, and manage your personal data when you engage with our services or visit our website at https://true-media-design.eu.
1. Information We Collect in Our Services
Client Project Data
When you engage our services for:
Brand Identity Development (logos, style guides)
Website Design & Development
Digital Marketing Campaigns (SEO, PPC, social media)
Video Production & Animation
Print & Packaging Design
We may collect:
Business contact details (name, email, phone, company)
Project specifications and creative briefs
Payment information for service agreements
Marketing performance data for digital campaigns
Website Visitor Data
For all visitors to true-media-design.eu, we collect:
Contact form submissions (name, email, inquiry details)
Newsletter sign-up information
Usage data via cookies (see Section 3)
Analytics on service pages visited
This Privacy Policy ensures we only collect data essential for delivering our creative services and improving user experience.
2. How We Use Your Data Across Our Services
Your information enables us to:
Deliver Creative Services: Develop branding materials, build websites, and execute marketing campaigns
Process Transactions: Manage service agreements and payments
Communicate: Provide project updates, service offers, and industry insights
Improve Offerings: Analyze which services (web design, branding, etc.) generate most interest
Ensure Security: Protect sensitive client materials and proprietary designs
We never sell your data or use it beyond the scope of our professional creative services.
3. Cookies & Tracking in Our Digital Services
Our website and digital marketing services use:
Essential Cookies: For client portals and service platforms
Performance Cookies: To optimize our web design service pages
Marketing Cookies: Only for clients using our digital marketing services
Analytics: To improve our service offerings and website UX
Cookie controls are always available in your browser settings.
4. Data Security for Creative Projects
We implement:
Secure File Transfer: For sensitive brand assets and design files
Encrypted Client Portals: For project collaboration
NDA Protection: For all confidential branding projects
Regular Audits: Especially for e-commerce websites we develop
5. Third Parties in Our Service Delivery
We may share data with:
Payment Processors: For service transactions
Hosting Providers: For websites we develop
Marketing Platforms: Only for clients using these services
Printing Partners: For physical branding materials
All third parties are vetted for GDPR compliance.
6. Your Rights as Our Client
You may:
Request access to project-related data we hold
Ask for corrections to brand guidelines or contact details
Withdraw consent for marketing communications
Request deletion of data (where legally permissible)
7. Policy Updates & Service Evolution
As we expand our service offerings (such as new digital marketing solutions), this Privacy Policy will be updated accordingly. Clients will be notified of significant changes.
Contact Our Privacy Team:
For questions about data handling in our:
Branding services
Web design projects
Digital marketing campaigns
Other creative solutions
- True Media Design Agency
- contact@true-media-design.eu
- +40 740 647 206
- Romania, Brasov, Oltet Street, no. 23
Last Updated: 09 December 2024
Protecting Your Data with the Same Care We Put Into Building Your Brand
Your complete understanding of this material is important to us, so if you find yourself needing additional clarification or have any concerns, we’re always ready to assist you. We’ve put considerable effort into creating a thorough FAQ section that addresses many potential questions, so you might find the answers you need there before reaching out to our support team.